Frequently Asked Questions

Here you'll find answers to frequently asked questions.

Tour reservations are non-refundable. However, if we are notified at least 48 hours before the tour begins, we will be happy to reschedule you on a tour anytime over the next year or generate a voucher so you can book it at a later time.
We do not have a waiting list. However, if a date you prefer is sold out, please email us and we will try to find a solution.
Once you purchase your tickets on our secure website you will receive an automatic order confirmation that contains your ticket details and directions for the meeting point.
Tickets must be purchased in advance of the tour. This is because of the agreement we have with our partners and insurance company.
Yes, young children are allowed on the tour. However, we ask you to use your judgment to determine if the tour is appropriate for them. Please take into consideration that the tour is 4 hours long during which time we are either walking or standing for the majority of it.
Yes, there are vegetarian options. All we ask is that you please inform us if you are a vegetarian when you purchase your tickets.
Please let us know! If we know in advance we can try to adjust the menu for your needs. When you purchase your ticket there will be an option to notify us.
The tour is 4 hours and covers approx. 2 miles / 3 km which we walk at a moderate pace. Additionally, you will have the opportunity to sit down at 5 of the tasting locations .
Tours are held rain or shine. That's how much we love the food! We ask you to check the weather beforehand and dress appropriately. And don't worry, tasting will occur indoors.
Yes, bathrooms are available during the tour at selected tasting locations.
Yes it is.
In total, the tour covers approx. 2 miles / 3 km. However, this is walked at a leisurely pace over the course of 4 hours. During the tour we have 6 stops, at 5 of them there will be an opportunity for everyone to sit down and rest a bit while eating.